
Canada Refugee Portal: Guide for Asylum Seekers & Claimants
If you’re in Canada and want protection because you’re afraid to go back to your home country, you may be entitled to make a refugee claim. The Canada Refugee Portal is the official online system where you can submit your refugee claim. This guide will take you through the process in one by one.
What Is the Canada Refugee Portal?
The refugee portal is a safe online platform offered by the Government of Canada. It allows you to make your refugee claim in Canada while inside the country. Using this portal, you can:
- Create an account
- Fill out your application
- Upload supporting documents
- Track the status of your claim
This system is intended to make the process smoother and more convenient for asylum seekers Canada.
Who Can Apply?
You can apply for refugee protection in Canada if you:
- Fear persecution due to your race, religion, political opinion, nationality, or membership in a particular social group
- Are at risk of torture, death, or cruel and unusual treatment or punishment if you return to your home country
There are, however, specific circumstances under which you may not be eligible to submit a claim. For example:
- If you have been designated as a refugee by another state to which you can return
- If you have already been granted the status of a protected person in Canada
- If you are subject to a removal order
- If you entered Canada from the U.S. at an official land border crossing and made a refugee claim less than 14 days after entering
For a more accurate and complete list of eligibility criteria, visit the official website: Meet the requirements to submit a refugee claim.
How to Start Your Claim Online
Step 1: Get Your Documents Ready
Before starting, make sure you have:
- A copy of your passport, travel document, or other identification
- The Basis of Claim (BOC) form, completed
- The Use of a Representative form, if a person is assisting with your claim
Optional documents that can support your claim include:
- Identity documents
- Proof of your arrival and entry into Canada
- Police or medical reports
- News articles or human rights reports in regard to conditions in your country of origin.
Make sure that all documents are translated into French or English. If they are not, you must include a certified translation, along with a declaration by the translator.
Step 2: Create an IRCC Portal Account
To start your claim, you will need to register on the IRCC Portal. Here’s how:
- Go to the official portal: Start a refugee claim online
- Click on “Sign in” and sign up for a new account.
- After your account is created, you will get an invitation code by email. Use this code to sign in and start your application.
Step 3: Complete and Submit Your Claim
After signing in:
- Select “Make a new refugee claim.”
- Fill out the application form carefully. Answer all questions to the best of your ability.
- Upload your prepared documents.
- Review your application to make sure everything is correct.
- Submit your claim.
Once submitted, you’ll receive a confirmation email. Keep this for your records.
After You Submit Your Claim
After submitting your claim:
- You’ll receive a Refugee Protection Claimant Document (RPCD), which allows you to work and access certain services in Canada.
- Your application will be sent to the Immigration and Refugee Board of Canada (IRB) for a hearing.
- You’ll receive notice of when and where your hearing will take place.
While waiting for your hearing, you might be eligible for:
- A work permit
- Coverage for health care
- Legal aid (depending on which province you are in)
Need Help?
The refugee process can be complex, but you’re not alone. Many organizations in Canada offer support to asylum seekers. You can find help with:
- Completing your application
- Preparing for your hearing
- Understanding your rights and responsibilities
One such resource is the My Refugee Claim website, which provides guidance and tools to help you through the process.
Final Thoughts
Making an application for refugee protection is an important step, and it’s helpful to understand the process. The Canada Refugee Portal is here to help you submit your claim in a safe, efficient way. Remember that you always have help available to you throughout the process – you do not have to do it alone!
Need Help with Your Immigration Process?
At New Jain Immigration, we believe in helping people through the challenges of the Canadian immigration process. If you are an asylum claimant in Canada, a refugee claimant, or simply seeking information about the various immigration options available to you, our qualified, experienced immigration consultants are here to assist you.
Call and speak to NewJain Immigration today for expert advice on your refugee claim Canada or other immigration matters. We will help you find a better life in Canada.
Frequently Asked Questions (FAQs)
- Who can make a refugee claim in Canada?
Anyone living in Canada who is at risk of being persecuted in his or her home country based on race, religion, political opinion, nationality, or social category may be eligible.
- How do I make a refugee status Canada?
You can submit an application through the official Canada Refugee Portal by creating an account and submitting your claim.
- What do I need to provide when making a refugee claim?
You will require ID, a filled-out Basis of Claim (BOC) form, and any supporting evidence for your fear of returning home.
- Can I work while waiting for my refugee claim decision?
Yes, after your claim has been accepted for processing, you may apply for a work permit.
- What if my refugee claim is rejected?
You may be asked to leave Canada, but you could appeal the decision or apply for other immigration options.




